Billing Terms and Conditions
Last Updated: June 16, 2026
Welcome to vjwen.shop. By making a purchase on our website, you agree to be bound by the following billing terms and conditions:
1. Payment Methods
We accept payments through secure third-party payment gateways, supporting credit cards and other major online payment methods. All transactions are processed in US Dollars (USD). Please ensure that the payment information you provide is accurate and current.
2. Payment Processing
- Orders will only be processed after payment has been successfully confirmed.
- We do not store your full credit card information. All payment processing is handled by secure, encrypted payment platforms to ensure your financial information remains protected.
3. Pricing and Currency
- All product prices on our website are listed in US Dollars (USD).
- If your payment card is issued in a currency other than USD, your issuing bank may charge conversion fees based on their exchange rates. These fees are the responsibility of the customer.
4. Accuracy of Billing Information
You are responsible for ensuring that the billing address, phone number, and email address provided during checkout are accurate. CASSIE'S METICULOUS TOUCH INC is not liable for order delays, processing failures, or refund issues caused by inaccurate information provided by the customer.
5. Taxes and Duties
- For orders shipping to Singapore, please be aware that you may be subject to local import duties or Goods and Services Tax (GST) in accordance with Singaporean regulations. These charges are typically collected by customs upon arrival, and any such costs are the responsibility of the recipient.
6. Contact Information
If you have any questions regarding billing, invoices, or the payment process, please contact us:
- Company Name: CASSIE'S METICULOUS TOUCH INC
- Contact Person: MICHAEL LUTHER
- Address: 5800 NW 188TH PLACE, ORANGE LAKE, FL, 32681, USA
- Email: support@vjwen.shop
- Phone: 1 5679792063
7. Important Notice: Time Zones and Customer Support
To ensure the best service for our customers in Singapore, please note:
- Operating Hours: Our customer support team operates in the Eastern Time Zone (EDT/EST, UTC-4).
- Time Zone Guidance: Due to the 12-hour time difference between Singapore (SGT, UTC+8) and our office, we recommend contacting us via email for any billing inquiries. We strive to respond to all inquiries within 24–48 hours, and we appreciate your patience and understanding.